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Opinion

Digital December

With so much uncertainty right now, there’s little doubt that the battles for retail success at Christmas will be fought in the virtual and remote arenas, says Paul Laville. Regional variations in Coronavirus restrictions throughout…
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Turning Point

Ch-ch-ch-ch-changes

Powerhouse doesn’t stand still. The Jersey retailer used lockdown to make changes in store while sales staff became delivery drivers, call centre operators and even online product reviewers! “We learned a lot from the challenges in the past…
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