Thousands more washing machines recalled by Whirlpool

Whirlpool has announced it is recalling another 55,000 washing machines across the UK due to the risk of fire with 21 new models following further investigations.

These have been added to the list of 524,000 Hotpoint and Indesit machines being recalled.

There are new safety concerns about the door lock system on some machines that could pose a fire risk. Around 20 per cent of the Hotpoint and Indesit washing machines sold since 2014 are affected and need to be recalled.

The recall process started in January and, according to Whirlpool, 79 fires are thought to have been caused by an overheating door locking system – a fault that develops over time.

The company said it had located 210,000 of those appliances and had resolved 177,000 of those so far. Now, another 55,000 machines have been added.

The USA-based appliance manufacturer announced at the end of last year it was launching this latest recall campaign, which began in January.

Jeff Noel, Vice-President of Whirlpool, said that with people spending more time at home under the current social-distancing measures, it is “more important than ever” that this safety issue is “tackled swiftly”.

“We are deeply sorry to our customers for the concern and inconvenience this recall may cause,” he said, “but we continue to take action because people’s safety is our top priority.”

Lesley Rudd, Chief Executive at Electrical Safety First, commented: “It is alarming that five months into this recall we are only now hearing of these extra models which pose a risk to owners. This new discovery throws into question the robustness of the original investigation.”

Whirlpool has set up a model checker online. Owners of Hotpoint and Indesit washing machines bought since October 2014 will need to enter the model and serial number of their appliance – found inside the door or on the back – to see if it is one of those affected.

Those who have previously checked, and been given the all clear, may need to check again.

There is also a free helpline on 0800 316 1442.

This comes after the ongoing saga of faulty Whirlpool tumble dryers, and the manufacturer was heavily criticised for its initial response to the issue and handling of the recall campaign.