In this month’s issue of ERT…

You can view this month’s digital issue of ERT here.

Welcome to the jam-packed May issue of ERT! It’s been a busy month here and there’s a lot to report on.

But first, I must draw your attention to page 31 where we are announcing more details about this year’s ERT Awards and Turning Point Live! event.

ERT Awards entries are now open!

Entries are now open for the Awards and this year applies to retailers and manufacturers in equal measure; we have introduced a few new awards this year to recognise some of the best products and services supplied across the industry. And we are hopeful that the Awards will provide a chance for retailers and manufacturers to join together to celebrate their successes and also look towards the future.

The Turning Point Live! morning conference will adopt a similar style as last year, featuring proactive electrical retailers sharing their experiences, and manufacturers with their advice on new opportunities to navigate the difficulties currently faced across the industry to ensure a healthy future. It was only last year that this and the afternoon Awards event were merged onto the same day.

Turn to page 31 for further details.

Elsewhere, I chat to Alex Hinton from Glen Dimplex Home Appliances about 100 years of the Stoves and Belling brands and their built- in offerings over the years. Stoves is actually celebrating its 100th anniversary next year and the manufacturer is expanding its most recent product range quite extensively later this year. It’s a brand that appeals to homeowners who enjoy creating restaurant quality food at home and want products that enhance their cooking experience.

Mr Hinton says “nothing beats displaying built- in appliances in actual kitchen environments” and adds that for those retailers that have the resources to host live cook demonstrations, for example, they are a brilliant way of engaging with customers.

There’s no doubt that independent retailers have the opportunity to offer a level of knowledge and expertise to the consumer that is difficult to replicate online. Trust is hugely important, and they can build a rapport with their customers and guide them towards a product that is perfect for them.

You can view this month’s digital issue of ERT here.