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ERT Awards 2020 winners revealed!!

The winners of this year’s ERT Awards have been announced!

For the first time ever, the Awards was a live-streamed ceremony hosted on the ERT Awards website, celebrating the best and brightest from across the electrical retail industry in a virtual format.

You can watch back this year’s ERT Awards online, simply head to www.ertawards.co.uk.

Scroll down for the full list of winners and highly commended!

Borshch Electric, based in the West Midlands, picked up the coveted Turning Point Award (awarded to the retailer that demonstrates initiative and proven positive adaptation to their business model). Throughout the course of last year, Borshch introduced a huge kitchen showroom to its newest flagship store; the retailer’s game-changing activities impressed this year’s judges.

Best Independent Consumer Electronics Retailer went to Powerhouse (Jersey Electrical), while Best Independent Electrical Retailer Website was picked up by RDO (www.rdo.co.uk).

In the category for Best Independent Domestic Appliances Retailer, Marks Electrical was the winner.

The trophy for the Sales Excellence Award this year went to Wendy Jordan from Abbey Appliances, in Evesham, Worcestershire.

On the supplier side, Jonathan Stretch at Beko/Blomberg received this year’s Sales Representative Award, while Best Supplier Customer Service went to Pik-a-Pak & Statesman and the Training Provider Award was picked up by the Samsung TV/AV Training Team.

The product category winners were:

Best New Product – Consumer Electronics: LG Electronics – the LG C9 OLED TV;

Best New Product – Major Domestic Appliances: Liebherr – the Monolith EKB 9471 refrigerator and EGN 9171 freezer;

Best New Product – Small Domestic Appliances: Miele – the Triflex HX1 3-in-1 Cordless Vacuum Cleaner

Editor of ERT magazine, Jack Cheeseman, said: “Huge congratulations to all of this year’s winners! And thank you to everyone that took the time to enter the ERT Awards during challenging conditions this year.

“This has been a year like no other. Never before have retailers been forced to close their shop doors, and at the start of the year there were a lot of questions and concerns. There have been a lot of ups and downs and a lot of changes with rules and restrictions – nobody knows what’s around the corner.

“However, throughout the course of this year we’ve heard great success stories from retailers up and down the country really going the extra mile. They’ve been going above and beyond to reach and serve their loyal customers during these trying times.

“It’s this – and lots more – that we celebrate at the ERT Awards, bringing together retailers and suppliers to celebrate and recognise excellence across the electrical retail industry!

“I am so glad we were still able to hold a virtual event this year. Thanks to everyone that tuned in to watch!”

This year’s ERT Awards sponsors are Calculus Software Solutions, Electrical Safety First, Haier Europe, Humax, Jura, Retra and Sirius Buying Group. The supporters of the event are AMDEA and Gekko.

The winners in full


Retailer awards

Turning Point Award: Borshch Electric

  • Highly Commended: Herbert Todd & Son

Best Independent Consumer Electronics Retailer: Powerhouse (Jersey Electrical)

Best Independent Domestic Appliance Retailer: Marks Electrical

Best Independent Electrical Retailer Website: RDO

Sales Excellence Award: Wendy Jordan at Abbey Appliances

Supplier awards

Sales Representative Award: Jonathan Stretch at Beko/Blomberg

  • Highly Commended: Meena Toor at Humax UK

Training Provider Award: Samsung TV/AV Training Team

  • Highly Commended: Miele

Best Supplier Customer Service: Pik-a-Pak & Statesman

  • Highly Commended: Samsung

Best New Product – Consumer Electronics: LG Electronics – the LG C9 OLED TV

  • Highly Commended: Samsung Q950TS TV

Best New Product – Major Domestic Appliances: Liebherr – the Monolith EKB 9471 refrigerator and EGN 9171 freezer

  • Highly Commended: MTD30P tumble dryer, Montpellier

Best New Product – Small Domestic Appliances: Miele – the Triflex HX1 3-in-1 Cordless Vacuum Cleaner

  • Highly Commended: the AIRSTORM1 2-in-1 Cordless Pet Vacuum Cleaner from Ewbank

This year’s ERT Turning Point Live! conference has been moved to February next year, in light of current circumstances. Mark your calendars for the 9 – 11 February 2021; you’ll hear from an impressive line-up of guest speakers, including leading independent electrical retailers and industry experts, on a range of topics centred around how and why retailers can stay one step ahead in these uncertain times.

To watch back this year’s ERT Awards online, simply head to www.ertawards.co.uk, where there’s also more information about this year’s event.

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