CIH supports members through COVID-19 lockdown

Combined Independents (Holdings) Ltd (CIH) is continuing to provide ongoing support to its members through the COVID-19 lockdown, providing a well-stocked warehouse, twice weekly deliveries, open, two-way communication channels with its suppliers and confirmation that the virtual Euronics Showcase will open for business on 1st May 2020.

“As the world deals with the impact of the pandemic, we recognise that this is an incredibly difficult time for our members,” says Stuart Cook, CEO of CIH, the electrical buying group, part of Euronics, Europe’s largest electrical buying group. “Euronics Electrical Retailers are an essential service to local communities. From supplying new appliances to replacement parts, repairs or batteries and lightbulbs, our members are remaining active and doing plenty of online business, kerbside deliveries, telephone support and more throughout the UK to keep households running. We’re working as efficiently as possible to support these activities and are well-placed to help members get through this period and be in shape for a post COVID-19 world.”

The warehouses in Andover and Preston are currently well stocked to help our members through the difficult weeks ahead. At the same time, CIH is maintaining its exceptional record for service, by maintaining twice weekly deliveries of orders during the lockdown.  CIH has also confirmed that it has converted its Euronics Showcase 2020 into a virtual event which will be open for business to CIH members from May. This will enable CIH members to take advantage of exclusive supplier offers and access display plans in readiness for Summer re-openings.

“We are offering real, tangible business support, confidence and product supplies to our retailers,” adds Stuart. “Our first-class stockholding and delivery services are both still very much in place and we are the only buying group for independent electrical retailers in the UK able to do that. We are also excited that our Virtual Euronics Showcase will be ready for retailers to visit from May, so that they can plan for the future. Keeping communication channels open is also critically important at this time. We are in constant dialogue with our members to help answer their questions and get them through this period but, rest assured, we are also in constant contact with all CIH suppliers to make sure that their support for our members  continues throughout the lockdown.”

In addition, CIH has made a wide range of business resources available to all its members, providing advice, information and guidance on the business funding and support available from Government, staying safe and healthy and dealing with visits to properties for essential work and repairs. CIH continues to work with Government bodies, the membership, suppliers, credit insurance providers and Euronics International for the long term good of its members and their local communities.

More information on Euronics is available at