BSH Home Appliances announces new warehouse and customer service centre

BSH Home Appliances has broken ground on a new custom-built warehouse and customer service centre, located near Corby, Northamptonshire.

Expected to be operational from February 2020, around 400 people across a variety of roles will be based there.

The new 945,000sq ft development, which is more than double the size of its current site in Kettering, signals a major investment for BSH and further underlines its commitment to the UK.

The Central Customer Hub (CCH) has the largest footprint of any warehouse to be built in the UK in the past five years and when complete, will be home to the company’s warehouse operation. In addition, the BSH Consumer Contact Centre and Customer Service Division will relocate from Kettering to the new site.

Included in the specifications for the state-of-the-art building are: a 15m clear height and facilities to accommodate specialised vehicle loading equipment, lighting and communication.

This development project has been forward funded by Tritax Big Box REIT.

Andreas Meier, CEO, BSH Home Appliances (pictured), said: “We’re extremely pleased to see construction underway on our new CCH in Corby. Once complete, the new office and warehouse will give us a state-of-the-art facility to significantly enhance our logistics services and our well-recognised customer service we currently provide.

“This new site is a significant investment for the company and demonstrates our commitment to a successful future for BSH in UK and Ireland. We’re looking forward to seeing the development fully operational next year.”