Trending
- Philips OLED TVs win third consecutive award from EISA
- Sevenoaks Sound and Vision to open new store
- Retailers demand Chancellor to fix business rates
- BSH Hausgeräte announces new CFO
- Samsung announces new SmartThings app updates
- New compact wireless speakers – Mu-so Qb 2nd Generation
- Priming the high street for success
- UK CE markets look set to fend off Brexit uncertainty
- Finalists for ERT Awards 2019 revealed!!!
- Brand new SDA exclusively for Euronics retailers
Browsing Category
Paul Laville
The art of asking questions
T21 Group CEO Paul Laville on how to maximise the value of your sale.
Apathy is a killer – so do something
Retailers could pretend they don’t need to change, but this could mean a slow slide into oblivion, claims T21's…
If T21 was a smart-home retailer…
Retailers can easily fall into the trap of concentrating on where the threats are and miss the big opportunities,…
Show, don’t tell
T21 MD Paul Laville explains why retailers need to demonstrate accessories in action and show people why they can’t…
Something for the pain?
T21 MD Paul Laville has the solution to help take the pain out of the sales process.
Supersize your sales technique
Retailers seem unconvinced of how sales training can help them operate more efficiently, says T21's Laville.
Do people buy from people?
T21 MD Paul Laville looks at some common sales clichés: do people buy from people?
Close the sale, Alexa!
Voice control will be a key element of future smart homes, so salespeople need to hone their skills.
Zen and the art of Christmas
T21 MD Paul Laville offers his tips for keeping calm during the busy Christmas shopping period.